Immediate Triage
Symptoms, affected scope, backups, emergency measures to apply without worsening the situation.
Cyber Emergency — Incident Response
My company has been hacked
24/7 Intervention — first diagnosis without commitment, no online payment.
- Ransomware, email compromise, data leak, or business interruption: we prioritize actions
- Certified OSCP, CISSP, OSEP experts — 15+ years of incident response
- Immediate callback — containment, analysis, and remediation plan
Critical incident? Call now+33 7 82 70 38 30
or leave your contact details:
An expert will call you back in under 5 minutes
Describe the incident in one sentence. We'll call you back and tell you what to do immediately — free and no-obligation.
150+
audited companies
SINCE 2016
72 h
first response
INCIDENT RESPONSE
1 247
vulnerabilities reported
ALL AUDITS
Inclus
re-test after correction
ALL OFFERS
Act immediately
Every hour counts after a compromise
Blocked email, encrypted data, unknown admin accounts, or halted operations: without a structured reaction, the impact worsens (propagation, exfiltration, fines, reputation).
- Isolate compromised systems without destroying evidence — we guide you on the first call.
- Preserve logs, timestamps, and captures for analysis and assurance.
- Coordinate with hosting provider, IT department, management, and potentially CNIL / cyber insurer.
- Avoid blind ransom payments: each case is unique.
This page is for executives, IT Directors, CISOs, and IT managers facing an active incident.
Emergency Intervention
Incident Response in 4 steps
Triage upon callback, then containment, analysis, and remediation based on severity and your access.
Containment
Limiting propagation: accounts, network segments, email, remote access.
Analysis & Eradication
Identifying the cause, IOCs, cleaning, and progressive restoration.
Reporting
Summary for management and insurance, recommendations to prevent recurrence.
While waiting for callback
First steps hacked company
- Cut network access of suspicious machines without abruptly shutting them down if possible.
- Do not pay ransom without expert advice — this does not guarantee recovery.
- Change admin passwords from a healthy workstation — email, VPN, AD.
- Keep logs and captures — do not delete suspicious files before analysis.
- Notify your cyber insurer if you have a policy.
What our clients say
We don't rate ourselves.
Reviews published on our Google listing by companies that have actually been audited. Verifiable, one by one.
GOOGLE
We hired White-Hat to conduct a cybersecurity audit of all our servers, and we are very satisfied with the quality of their work. Philippe demonstrated professionalism, responsiveness, and excellent communication skills throughout the entire process. The recommendations provided were clear, relevant, and immediately actionable to strengthen our security. We highly recommend their services.
GOOGLE
Excellent experience with White-Hat for a comprehensive security audit of our SaaS platform. The quality of service was truly outstanding: Philippe took the time to understand our application's architecture before starting the tests, which made all the difference to the relevance of the results. The report was detailed, with vulnerabilities categorized by criticality, concrete evidence of exploitability, and recommendations directly applicable by our technical team. The post-delivery follow-up to verify the patches was a real bonus. Professional, rigorous, and attentive: exactly what you need to secure a SaaS product.
GOOGLE
We hired White-Hat for a comprehensive audit/advanced penetration test on our website, and it's clearly the direct contact with Philippe that makes all the difference. No salesperson between us, no unnecessary jargon: we communicate directly with someone who understands our challenges and can clearly explain the vulnerabilities found. The report was precise, with concrete evidence and recommendations that we were able to implement quickly. A truly trustworthy relationship; I highly recommend them.
GOOGLE
Professional work. Thank you.
GOOGLE
We urgently contacted White Hat following a suspected compromise of several servers. The team was extremely responsive and addressed our request within minutes, with clear communication at every stage. Their vulnerability analysis was conducted very rigorously, resulting in a detailed report and concrete, easy-to-implement recommendations to strengthen our security. The investigation of the compromised servers allowed them to quickly identify the source of the attack and contain the incident without any major disruption to our services. Professional, knowledgeable, and readily available, I highly recommend this provider for any cybersecurity intervention, especially in emergency situations.
Scope
What we handle
Business Incidents
Ransomware, targeted phishing, email or AD compromise, data exfiltration, business interruption, hijacked accounts.
24/7 Response
Triage upon callback based on availability — then remote or on-site intervention depending on criticality.
Coordination
Assistance with internal communication, hosting provider, insurer, and CNIL procedures if personal data is involved.
Expressly out of scope
No legal disputes, no full ISO audits, and no application development during the emergency phase.
Incident Response
Philippe Bécué Cyber Emergency
Ransomware, BEC, AD compromise, or production shutdown: you need an expert who structures the response, not a lost ticket. Over 15 years of incidents handled for SMEs and mid-sized companies — clear communication with your management.
Emergency FAQ
Frequently asked questions
Do I need to pay online to initiate an intervention?
No. Free callback and initial diagnosis. Quote before paid mission.
Do you intervene at night and on weekends?
Yes, depending on availability for confirmed emergencies — specify criticality upon callback.
Do I need to notify the CNIL?
In case of personal data breach, notification may be required within 72 hours — we help you prioritize the steps.
Act now
Company hacked — immediate callback
Describe the incident in one sentence. We'll call you back and tell you what to do immediately — free and no-obligation.
Free, confidential, no-obligation — no online payment.