Triage
Extent of encryption, backups, discovery time, ransom note.
Ransomware Emergency — 24/7
Victim of ransomware
Encrypted files, ransom note, or blocked activity: structured intervention — do not pay without expert advice.
- Containment and evidence preservation from the first contact
- Analysis of the strain, propagation, and recovery options
- Support for management, IT, cyber insurance, and hosting providers
Critical incident? Call now+33 7 82 70 38 30
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An expert will call you back in under 5 minutes
Describe the incident in one sentence. We'll call you back and tell you what to do immediately — free and no-obligation.
150+
audited companies
SINCE 2016
72 h
first response
INCIDENT RESPONSE
1 247
vulnerabilities reported
ALL AUDITS
Inclus
re-test after correction
ALL OFFERS
Ransomware
Don't stay alone against the ransom
A ransomware attack can paralyze production, email, and backups. The priority: stop the spread and evaluate recovery options before any payment decision.
- Isolate affected segments — prevent online backups from being encrypted as well.
- Identify if data exfiltration occurred (double extortion).
- Test restoration from offline backups if available.
- Document for insurance and potential authorities.
Ransom payment is neither recommended nor guaranteed — each case is analyzed individually.
Method
Response ransomware
Triage, containment, strain analysis, recovery, and post-incident hardening.
Containment
Controlled network shutdown, compromised accounts, stopping malicious processes.
Recovery
Restoration, decryption if key available, partial reconstruction based on feasibility.
Post-incident
Hardening, monitoring, and reporting to insurer/management.
While waiting
What to do if you are a ransomware victim
- Disconnect affected machines from the network — do not format them.
- Do not pay immediately — contact an expert and your insurer.
- Check if offline backups are intact.
- Photograph the ransom note and preserve logs.
- Notify your CIO and management — limit information leaks.
What our clients say
We don't rate ourselves.
Reviews published on our Google listing by companies that have actually been audited. Verifiable, one by one.
GOOGLE
We hired White-Hat to conduct a cybersecurity audit of all our servers, and we are very satisfied with the quality of their work. Philippe demonstrated professionalism, responsiveness, and excellent communication skills throughout the entire process. The recommendations provided were clear, relevant, and immediately actionable to strengthen our security. We highly recommend their services.
GOOGLE
Excellent experience with White-Hat for a comprehensive security audit of our SaaS platform. The quality of service was truly outstanding: Philippe took the time to understand our application's architecture before starting the tests, which made all the difference to the relevance of the results. The report was detailed, with vulnerabilities categorized by criticality, concrete evidence of exploitability, and recommendations directly applicable by our technical team. The post-delivery follow-up to verify the patches was a real bonus. Professional, rigorous, and attentive: exactly what you need to secure a SaaS product.
GOOGLE
We hired White-Hat for a comprehensive audit/advanced penetration test on our website, and it's clearly the direct contact with Philippe that makes all the difference. No salesperson between us, no unnecessary jargon: we communicate directly with someone who understands our challenges and can clearly explain the vulnerabilities found. The report was precise, with concrete evidence and recommendations that we were able to implement quickly. A truly trustworthy relationship; I highly recommend them.
GOOGLE
Professional work. Thank you.
GOOGLE
We urgently contacted White Hat following a suspected compromise of several servers. The team was extremely responsive and addressed our request within minutes, with clear communication at every stage. Their vulnerability analysis was conducted very rigorously, resulting in a detailed report and concrete, easy-to-implement recommendations to strengthen our security. The investigation of the compromised servers allowed them to quickly identify the source of the attack and contain the incident without any major disruption to our services. Professional, knowledgeable, and readily available, I highly recommend this provider for any cybersecurity intervention, especially in emergency situations.
Scope
Support for ransomware
Types of attacks
Locker, double extortion, ransomware on file servers, email, or cloud.
No decryption promise
We honestly assess options — restoration, backups, technical negotiation as appropriate.
24/7
First contact based on availability — active cases prioritized.
Ransomware
Philippe Bécué Ransomware Response
Dozens of SME/mid-market ransomware cases: containment, technical negotiation (without payment promises), restoration, and lessons learned to prevent recurrence.
FAQ
Ransomware — FAQ
Can you decrypt our files?
Sometimes, if a key exists or if backups are sound. We assess on a case-by-case basis without unrealistic promises.
Should we pay the ransom?
Business decision — we provide a technical analysis to inform management; payment is never our first recommendation.
Emergency
Ransomware — 24/7 callback
Describe the incident in one sentence. We'll call you back and tell you what to do immediately — free and no-obligation.
Free, confidential, no-obligation — no online payment.